Frequently Asked Questions

24/7 Online Banking Assistance

24/7 online banking customer service assistance - phone: 1-888-730-7483

Report Lost / Stolen Credit Card

To report a lost/stolen CedarStone Bank credit card issued by *The Independent Bankers Bank* - Phone: 1-800-367-7576

Report Lost / Stolen Debit Card

After hours to report a lost/ stolen CedarStone Bank debit card - phone: 1-800-554-8969

Changes to Online & Mobile Banking Login:

Effective April 23, 2014, the image and passphrase will no longer be displayed on the password page. Your account will continue to be protected through advanced device forensics that seamlessly authenticate your computer and various devices.

If you have any questions please be sure to contact us.

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