Several of our customers have received phone calls from what appear to be scammers. Please take caution and be aware that CedarStone Bank does not call people to request financial information over the phone.
How to Detect a Phone Scam
Only speak with official representatives of your bank or credit card company in phone calls you initiate. Do not respond to requests for financial information over the phone, by email, or by calling a number sent to you in an email. Do not click on links in emails to financial websites you do not recognize. If any of these situations arise, there is a good chance it is a scam. Read more here.
If you receive a call from someone saying they are from CedarStone Bank, do not give out any financial information; call one of our offices immediately. If you find fraudulent or unauthorized charges on your credit card bill, report them immediately. If you receive a scam call from someone who requests financial information in a way that appears to be a scam, contact the authorities.